Please see our COVID-19 page for latest shipping updates

COVID-19 Updates

Shipping
We are currently accepting online orders.
Due to high sales volume, orders are currently being filled within 1-5 business days. We are filling all orders in the order in which they are received–we appreciate your patience!

If you place more than one order, we cannot guarantee that we will be able to combine shipments. Please contact us, and we will do our best to combine in one package.

US Shipping Times
Both USPS and UPS are experiencing shipping delays.
We are seeing delivery times of 2-10 business days with USPS Priority Mail. 
UPS is also experiencing delays of up to 5 business.

International Shipping Times
Current international shipment times with USPS is 2-12 weeks (or more).
As of 5/12/2020, we are only shipping with DHL because of shipping delays through USPS.
If you would like to ship via USPS International, please contact us.
 
Safety
We are practicing social distancing while vigorously maintaining clean and sanitized surfaces and tools, and frequently washing hands.

Studio Visits
We are currently not allowing studio visits at this time. All orders must be placed online. 

Contacting Us
If you have any questions, please email us at studio@duckadilly.com. We do not recommend contacting us on Facebook or Instagram, since we may miss your message.

Thank you for your continued support! 

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